7 Must-asks to ensure you find your perfect cleaner
With all the drama going on in the world, cleaning is on top of everyone’s minds. With businesses and office spaces opening up again, you might be considering if a new cleaner is right for you. Well, rest assured, we’ve compiled a list to make sure you get a cleaner to fit your needs.
1. What do their reviews say?
Often times, the best metric we have is past performance. Referrals from family and friends are great, but casting a broader net is a useful tool in determining a quality service. For this purpose, Google reviews are a fantastic resource to look at when considering your cleaner. And be sure to check out the Sydney office cleaner’s website to make note of their service offerings and brand promise.
Infoclean has a 4.8 star rating from 19 reviews as of the time of writing.
2. What value do they bring?
A low price point may be an important factor for you to consider, but it’s not the be-all and end-all of a competent cleaner. Reasonable, transparent pricing is a far more important indicator of quality and value.
Where cheap cleaners may hide a heavy bill in extra or hidden charges or simply outsource their work, good cleaners offer quality services, equipment, and experienced cleaners to justify their price.
3. Are they flexible?
Whether you require a one-time deep clean, a monthly tidy-up or cleaning on a weekly or bi-weekly basis, your prospective cleaner should be attentive to your cleaning needs. You can determine this by the service received in your initial contact – were they receptive of your needs and attentive to your concerns, or did try force you into a service path without considering your needs and budget.
4. Are they COVID capable?
Given we’re living in uncertain times, the COVID capabilities of your cleaner is very important to consider. Luckily, Infoclean is armed with some of the most advanced cleaning products and technology currently available to combat COVID.
We have a cleaner with an active agent that protects surfaces from COVID-19 for up to a month after application. Learn more about it here. We also produce a certificate of completion after every fog or clean.
5. Is the business owner-operated?
Having the owner involved in the operations of a cleaning service gives you a guarantee that their work is monitored/supervised. It prevents outsourcing and sub-par cleaners. And if/when a bad situation does occur, you have a clear line of escalation to ensure your matter is heard and rectified.
6. Do they have specialised equipment?
Anyone can buy a vacuum, but specialised cleaners should use and require a greater range of equipment for distinct purposes. For example, at Infoclean we use a UVL fogger—a machine that’s able to mist alcohol and disinfectant throughout a room to ensure all exposed surfaces are sanitised to be COVID free.
7. Trust your instincts.
A simple email exchange, quote, or talk in your office—doesn’t matter where or when. Having a chat with your would-be cleaner helps you determine their professionalism, work standards and ethics.
After all, you’re essentially inviting strangers into your space – it’s important you feel safe and secure when they do their job.
Give us a ring
A great Sydney office cleaner makes walking into your office on a Monday morning a joy. At infoclean, cleaning is our passion and we pride ourselves in delivering the best clean possible, and going that extra mile, no matter the office size or location.
And for COVID, we’re here to support you by putting in place effective systems to keep you and your business safe and functioning.
Try us, and you’ll wish you had us sooner.
If you need an obligation free quote to get an office cleaner in Sydney contact us today.